Frequently Asked Questions

Once you submit your reservation request, we'll review your property details and confirm your seasonal pricing. You'll then receive a service agreement by email to review and sign electronically, along with your payment options. Once your agreement is accepted, we'll arrange for driveway markers to be installed before the season begins.

No! Our service is automatic. When snowfall reaches approximately 5 cm+, we dispatch our equipment according to our established routes. There's no need to call or request service for each snowfall.

We organize our routes to provide efficient, consistent service throughout Fredericton South. Our goal is to have an initial clearing completed early in the morning whenever conditions allow, but exact arrival times vary depending on snowfall timing, accumulation, road conditions, and the duration of the storm.

We'll clear the accessible portions of your driveway while avoiding parked vehicles. Once your vehicle has been moved, we may return to clear the remaining area when reasonably practicable. For the best results, please move vehicles whenever possible during scheduled clearing periods.

Yes! Clearing snow ridges left at the end of your driveway by municipal roadway plows is included in your seasonal service. We schedule follow-up passes as needed. Snow left by municipal sidewalk plows is not included in our routine roadway-plow follow-up service.

Our standard dispatch threshold is approximately 5 cm of accumulated snowfall, based on our own local measurements and observations. We also consider weather conditions, forecasts, and the timing of snowfall when coordinating our routes.

Snowfalls below our approximately 5 cm dispatch threshold do not normally trigger a service visit. However, we may provide additional clearing at our discretion when conditions warrant. Snowfalls can also accumulate over multiple periods before reaching the dispatch threshold.

We provide snow-event updates and service notifications to help keep customers informed about our operations. Updates may include dispatch information, route progress, or important service notices. Notification frequency and availability may vary depending on the storm and operating conditions.

We stand behind our work. If you're dissatisfied with a service visit, contact us within 48 hours so we can review your concern and arrange an appropriate resolution where warranted. During ongoing or back-to-back storms, corrective work may need to be coordinated with our regular snow-clearing operations. Our full guarantee terms are outlined in the seasonal Terms of Service.

We currently provide seasonal driveway snowblowing throughout our designated service area in Fredericton South. Visit our Service Area page to view the coverage map and confirm whether your property is within our boundaries. If you're nearby but outside the area, feel free to contact us.

No. Cardinal Snow exclusively provides seasonal driveway snowblowing. Our service relies on established routes and driveway markers installed at the beginning of the season, so we do not offer one-time or vacation snow-clearing services.

We accept credit cards, Interac e-Transfer, and cheques. Customers paying by credit card can choose to pay in full or select an available installment plan of up to four payments. Cheque and e-Transfer payments are due by November 1, 2026. All payment options and applicable due dates are provided with your service agreement.

No. Cardinal Snow specializes in residential driveway snowblowing using tractor-mounted equipment. Hand shoveling, walkway clearing, salting, and sanding are not included in our seasonal service.

Our 2026–2027 season runs from November 1, 2026, through April 15, 2027. Once the season concludes, we'll collect our driveway markers and pickets from serviced properties. Existing customers will also receive information about renewing their seasonal pass ahead of the following winter.

Our routes are designed to provide timely service, with early-morning clearing a priority whenever conditions permit. While we cannot guarantee specific arrival times, customers with urgent clearing needs are welcome to contact us. We'll do our best to accommodate requests where reasonably possible without disrupting our scheduled routes.

That's part of our seasonal service! When municipal roadway plows leave a new snow ridge across your driveway entrance after our initial clearing, we arrange follow-up passes as needed. These visits are coordinated with our regular routes and may not happen immediately after the plow passes. Municipal sidewalk-plow deposits are not included in routine follow-up service.

During large or prolonged storms, we may make multiple passes to keep driveways reasonably accessible as conditions permit. Clearing schedules and return visits are adjusted based on snowfall intensity, accumulation, road conditions, and operational safety. Final cleanup may take place once conditions improve and municipal roadway plowing progresses.